Xbox One only playable in 21 countries at launch… Japan not included

Microsoft tossed up an Xbox One pre-order disclaimer sometime very recently, and after reading through some of the product information it was brought to our attention that the console is only supported in 21 countries at the moment.

If you live in Japan(?!), Greece or Portugal, for example, you’re potentially out of luck. Assuming what is included in the disclaimer is indeed correct. Of course, we expect that a large percentage of users live in many of the countries on the list, but they certainly are excluding more than a few potential Xbox One customers from the get-go.

There are a few other interesting facts on the product info page as well such as “Xbox One system software uses a significant amount of storage” and “minimum play space” requirements, so make sure to check out the details below or at the pre-order disclaimer page itself.

Xbox One Pre-Order Product Information

NOTE: You are reserving a new Xbox One entertainment system and/or related accessories or games, expected to be released in November 2013. Features and requirements may change. Return here to xbox.com/reserve for the latest Xbox One information leading to the release. Requires account on Xbox Live in an Xbox One-supported Xbox Live country (not all Xbox Live countries).

Xbox One Requirements:

  • Requires broadband internet (ISP fees apply), a Microsoft account and an account on Xbox Live in an Xbox One-supported Xbox Live country/region, and 720p or higher HDMI-compatible TV. To receive live TV via broadcast or cable, supported receiver device (television tuner or cable/satellite set top box) with HDMI output and HDMI cable required (all sold separately).
  • Additional subscriptions, internet speed and/or requirements apply for some features.
  • Kinect Sensor for Xbox One (included) and periodic system software updates required for continued use; significant updates may be required during set-up and over time (ISP fees apply).
  • Some games not transferable and have no resale value; restrictions on games usage apply.
  • Games, Kinect and accessories made for Xbox 360 or original Xbox will not work with Xbox One.
  • Xbox One system software uses a significant amount of storage; less internal storage will be available to users. 500 GB = 500 billion bytes.
  • You must accept Xbox Terms of Use (including Xbox software terms and game license terms), Microsoft Services Agreement, and Xbox One 1-year limited warranty. Some games have additional license terms.
  • Terms include binding arbitration with class action waiver to resolve disputes.
  • Additional requirements will apply.

Recommended Minimum Play Space:

Single player about 4 ft. 7 in. (1.4 m) from sensor. Two players about 6 ft. (1.8m) from sensor. Play space will vary by game, application, sensor placement, and other factors.

Xbox One-Supported Xbox Live Countries

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Russia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States


Xbox One games are for activation and distribution only in specified geographic regions. See game package and/or retailer product information, for each game’s specific geographic regions.

Xbox One Day One Edition entertainment system & Xbox One Day One Edition games:

Available in limited quantities at select retailers while supplies last.

Day One Xbox Live Gold 12 month membership:

Available in limited quantities at select retailers while supplies last. Includes Shadow Jago character for Killer Instinct, for use only with Xbox One; both expected to be released in November 2013. Additional Killer Instinct characters sold separately; requires 4 GB storage, for download only on Xbox One. Shadow Jago available exclusively with Day One Xbox Live Gold until February 1, 2014; may be available elsewhere later.